Support
Technical questions, including credential rotation, IP whitelisting, hash verification and callback delivery, go to [email protected].
Availability. CentaPay is pre-launch. Production is expected in Q4 2026, with sandbox access ahead of it. Coverage differs by market, and the payment methods available differ by market too. The coverage table on our main site is the single source for what is live where, and for current dates. Nothing in this documentation should be read as a service available today.
Commercial questions, including pricing, onboarding and account structure, go to [email protected].
When reporting a transaction problem, quote your order_id and, if you have it, the trans_id from the synchronous response. Both appear in every callback.